Dear Subscriber! Here is your FREE e-mail lesson. Good luck!
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рассылки по теме "Telephoning"
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Problems
I'm afraid
you've got a wrong number.
I'm sorry, I
don't understand.
Could you spell
that please?
I cannot hear
you very well.
Could you speak
up, please?
I’m sorry, I didn’t catch that.
Have you got
that?
Sorry to keep
you waiting. I'm just looking for …
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CONTENT OF "TELEPHONING IN ENGLISH" mini
e-course
1.
RECEIVING A TELEPHONE CALL
ANSWERING
HELPING
GETTING THE CALLER’S NAME
SOMEONE IS NOT AVAILABLE
HELPING
2. MAKING A TELEPHONE CALL
IDENTIFYING YOURSELF
ASKING FOR SOMEONE
STATING THE PURPOSE OF YOUR CALL
3. MESSAGE
LEAVING A MESSAGE
TAKING A MESSAGE
4. ARRANGING A TIME
5. ENDING THE CALL
SIGNALING THE END
THANKING SOMEONE FOR THEIR HELP
SAYING GOODBYE
6. Problems |